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Syneron: elos, eLight, eMax, & LipoLite > Syneron ELOS hair removal skin burn

We are getting skin burns following hair removal with our Syneron Galaxy
Even with optical at 10J and RF at 10 we got skin burns
All patients were skin types IV or V
Does any one have any recommendation on how to safely use this technology to effectively remove hair without causing burns?
Kind regards

02.15 | Registered Commenteridoc

The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

Thats very useful - thank you
Can you tell me what you think about the Galaxy for skin types I - III?
If its not the Galaxy - what would you recommend as a good hair removal machine o cover all skin types. We want an effective machine but not one that will take years to pay off either
Kind regards

02.16 | Unregistered Commenteridoc

I think if someone has excellent technique, and there is always contact with the coils and the skin, the II's and III's can do well with the Galaxy. But, I feel there are other LHR machines out there that will give a great result and are a lot more user friendly than the Galaxy. One is the Light Sheer Diode XC by Lumines. I have gotten great results with this laser, and have used it one II-V's without any problems. The milliseconds of energy duration can be programmed from auto to 400ms, which is a great advantage if you are treating the darker skin tones. Good luck.

Just to let you know, we had the trainer and technician visit from the supplier today. We got much better results with the following changes:-

-ensuring the calibration of the machine was improved (it was slightly out on the high side)
-using optical settings for skin one Fitz type darker than we were treating and at the lower end of the recommended spectrum
-increasing the cooling using our Synercool
-using plenty of contact gel

We used RF at 30 and were able to turn it upto 40

We only treated 2 cases but certainly feel more confident and hope to build on this

Hope this may be useful to anyone else new to this machine

Kind regards

02.18 | Unregistered Commenteridoc

Glad you consulted your trainer. If arcing/technique had been the issue, it would have been the issue for ALL patients, not just your V's and IV's... IMO. We have the eMax and I have never had a burn (except and arc or two) and we treat I-VI. No problem. I will just say that contrary to mnfct claims, don't expect to treat blond or gray hair with much success. The RF is nice, but not a miracle worker.

06.11 | Unregistered CommenterBeth

Suggestions for settings to treat a type V women who seems to have hair stimulation of the cheeks & neck using DS head (older aurora machine)? i've been usng long pulse, RF 25, 15 - 20 to get ISM 15 -18.

06.11 | Registered CommenterInnovaMed

The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.
06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.
06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.
06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.
06.11.2009 | InnovaMed
The Galaxy with Elos Technology is not the right laser for skin types IV or V. I have been doing laser hair removal since the inception of laser hair removal, and the Galaxy is the most difficult laser to use, due to the high arcing that happens with it. You ABSOLUTELY must have the coils perpendicular to the skin and in direct contact at all times, or the arcing will happen and a burn will ensue. Even when you THINK the coils are in direct contact, if it is a bony area, or if there is an area with thinner skin, IE: shins, knees, foreheads, etc. there is going to be a greater chance of burning if someone is not a VERY good laser professional with excellent technique. There is really no room for error with the Galaxy. ESPECIALLY with the darker skin tones. My advice would be to get rid of the Galaxy, as you are going to continue to have this problem, and get a laser that is more user friendly and more geared toward the IVs and V's. Just my opinion of course, but why borrow trouble? There are just too many other things to deal with and worry about in the Med Spa profession.

400ms pulse width for LHR? talks about compromising efficacy....

06.9 | Unregistered Commenterdavid

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