I received a treatment from Surface Medical Spas in Layton and was very unhappy with how I was treated and my experience there. I am not sure if there is someone that could help me with my problem. I went back in to the doctor , Dr. Aaron Barson in Layton and told him my concerns and he was very rude and unhelpful. So I was just wanting to see if Surface Medial Spas was something where they all had to perform the same way and meet the same requirements or of he is the only hope I had for a good experience there. I would appreciate any help I could receive.

Sincerely,
Brittney

I had a similar experience at Surface Medical Spa in Layton. When I began treatment they told me the treatment was guaranteed for life or any further treatments would be free. After the set of treatments I still had unwanted hair. They then proceeded to tell me that they changed their policy to only be guaranteed for a year. I continued to get the 'free' treatments for the next year. Every time I came they were very rude to me and kept inferring that they couldn't help me anymore, but I insisted they live up to their agreement. So after the end of that year and at least 14 treatments, I still had hair in the areas treated. I am fair skinned with dark hair, so this really shouldn't have been an issue. I won't be going back there.